Returns and Exchanges

Returns:

Decide you don't like a size or color? For all un-opened merchandise in original condition we allow a 7 day no hassle return. Refunds are provided as a store credit. See the enclosed pink sheet in your order to see instructions for return.

*We cannot accept returns on any open or used product, tools or bits, wood squares, lead, plug bodies or liquids* due to hazmat regulations and re-packaging. 

It is the customers responsibility to insure, properly re-package, and return ship pieces for return.

Items that have been opened will not be accepted for return unless it is clearly evident that the package was damaged in shipping. No claims for damages after 7 days from receipt of package.
Salty's will accept returns for replacement of any lures/parts found defective from manufacturing within the first 90 days of purchase.
Product is exchanged/repaired at our discretion. Returns must be accompanied by a copy of your sales receipt for date verification.
This return policy supersedes any return policy offered by your form of payment INCLUDING PAYPAL. Payment methods like Paypal, Venmo etc are private companies. As such they are not governed by normal bank regulations. In some cases they have applied warranties on products which are completely unrealistic.
Returns for problems are VERY few and far between but given the volume our shop puts out it's possible to occasionally have a problem with a lure/part-we're human and can miss something (although we try REAL hard not to).

If a lure/part is deemed defective and cannot be repaired we will ship you a replacement at no extra charge to you. Returns for any other reason are not accepted.

Occasionally we may ship a lure of the wrong color or type, if this should happen please accept our sincere apologies, we do sometimes make mistakes and we're happy to make it right, please contact us asap.

Damage from fishing, ie rocks, bluefish, etc is considered normal wear and tear and not a defect. As our lures are hand-made there can be minor imperfections, grain, etc that does not affect their use-ability and adds to the character of the lure. We very closely inspect every lure and any that don't meet our quality control are marked as a blem or marked up as a mackerel back lure to distinguish it from first class product.

Online pictorials are guides for kit assembly only. We reserve the right to make changes to any of our lures without notice. Submission of an order is an acknowledgement of the receipt and acceptance of our terms and conditions. A link to these sales policies is posted at the bottom of every page of the cart. Submission of an order on the website acknowledges you have read these sales policies and agree to abide by their terms.